Refund policy

Last updated: [Date]

Defective or Incorrect Products

If you receive a product that is:

please contact us within 7 days of receiving your order.

We may request photos and order details to verify the issue.

Depending on the situation, we may offer:

Change-of-Mind Purchases

Unless required by applicable law, we do not accept returns for change-of-mind purchases.

Please review product details carefully before ordering.

Hygiene-Sensitive Products

Certain items, including sleep masks and similar personal sleep accessories, are considered hygiene-sensitive.

These products cannot be returned once opened or used unless defective.

Return Authorization

Returns must be approved by our support team before sending the product back.

Unauthorized returns may not be accepted.

Condition of Returned Products

Unless defective, returned items must:

Refund Processing

Approved refunds will be issued to the original payment method.

Processing times may vary depending on payment providers.

Abuse of Returns

We reserve the right to refuse returns from customers who repeatedly abuse return policies.

Consumer Rights

Nothing in this policy limits your rights under applicable consumer protection laws.